Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to and Cryobank America, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Cryobank America, LLC include and "CA". The "CA" website is a medical/health, e-commerce site. By using the "CA" website, you consent to the data practices described in this statement.

Collection of your Personal Information

"CA" may collect personally identifiable information, such as your:

  • Name
  • Address
  • E-mail Address
  • Phone Number

If you purchase "CA"'s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

"CA" may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Race

We may gather additional personal or non-personal information in the future.

"CA" encourages you to review the privacy statements of websites you choose to link to from "CA" so that you can understand how those websites collect, use and share your information. "CA" is not responsible for the privacy statements or other content on websites outside of the "CA" website.

Use of your Personal Information

"CA" collects and uses your personal information to operate its website(s) and deliver the services you have requested.

"CA" may also use your personally identifiable information to inform you of other products or services available from "CA" and its affiliates. "CA" may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

"CA" does not sell, rent or lease its customer lists to third parties.

"CA" may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to "CA", and they are required to maintain the confidentiality of your information.

"CA" will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on "CA" or the site; (b) protect and defend the rights or property of "CA"; and, (c) act under exigent circumstances to protect the personal safety of users of "CA", or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by "CA". This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the "CA" website.

Use of Cookies

The "CA" website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize "CA" pages, or register with "CA" site or services, a cookie helps "CA" to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same "CA" website, the information you previously provided can be retrieved, so you can easily use the "CA" features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the "CA" services or websites you visit.

Security of your Personal Information

"CA" secures your personal information from unauthorized access, use, or disclosure. "CA" uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from "CA" by contacting us here:

Changes to this Statement

"CA" will occasionally update this Statement of Privacy to reflect company and customer feedback. "CA" encourages you to periodically review this Statement to be informed of how "CA" is protecting your information.

Quality Assurance

At Cryobank America, we strive to maintain the industry’s highest quality standards when it comes to semen processing and storage. Our operations are fully licensed and inspected to ensure the best opportunity for a trustworthy and positive pregnancy in the future.

Each donor is identified via a biometric identification device and is compared to facial photographs stored on-site to ensure proper proof of identity.

Our donors also undergo all donor eligibility, infectious, and genetic disease testing as required by the FDA and in most cases, exceeds the established standard. We continually endeavor to be the New Standard (in)Fertility.

In order to protect your future family, we perform random drug testing on all our donors.

Please see our Sperm Quality to see how we guarantee the most progressively motile cells in the industry!

Contact Information

"CA" welcomes your questions or comments regarding this Statement of Privacy. If you believe that "CA" has not adhered to this Statement, please contact "CA" at:

3050 S. Center St. STE 100
Arlington, Texas 76014
Central Park Medical Plaza

Email Address:

Telephone number:

Effective as of August 01, 2017