Frequently Asked Questions

Below are some frequently asked questions. If you cannot find your answer here please contact us or use the chat.

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What is your Family Limit?

Our limit is 25 families globally. We have implemented it to one donor family per 500,000 population to make it even more selective. We track this by contacting the recipient and having them agree to notify us if they move from one area so we can keep it updated on our records.

How are the semen specimens packaged and shipped?

We send the specimens in liquid nitrogen "dry shipper" MVE tanks via UPS or a local courier. The specimens are guaranteed in the dry shipper tanks for seven days from the date they are shipped. Shipments within the United States are sent using a 2-day or overnight service. We offer discounted delivery and pickup* in the DFW metroplex if you are local. For pickup, we require at least a 72-hour notice.

*Please see our Pricing for additional local pick-up options

What is the difference between Screening and Testing?

A screening test is given to those with no symptoms of the condition. An example would be the cholesterol level measurement in people with no signs of cardiovascular disease. When a person does have symptoms, however, the picture changes, as the chance of uncovering something meaningful to health is considerably more likely once a person shows signs or is at higher risk of a condition. A doctor best determines risk when they check your physical condition and "takes a history" -- asks about your signs, symptoms, and medical history completely and thoroughly.

A diagnostic test confirms a suspected condition once initial testing has revealed its possibility. Diagnostic tests are often more expensive and risky than initial tests. However, their usefulness should far outweigh their risk before being considered.

Do you offer private storage options?

Yes. We offer several storage options for individuals wanting to privately store their specimens. Please see our Personal Sperm Banking for more information. This is a great way to protect you and your family.

Can I do insemination at home, without a Doctor?

Yes. You will still need to be registered to purchase and must participate in all of the same steps for registration. Your doctor must sign your paperwork, but you can do the insemination independently at home. Please contact Cryobank America or your Physician for more details.

How does Cryobank America process semen and why?

Cryobank America uses a density gradient method for processing. And while it is more time-consuming and expensive, this optimal method and research have proven that by using this approach, we can exclude most abnormal motile cells, thus providing the best results and reducing camping complications that may arise from insemination.

Why choose Cryobank America?

We ensure the highest quality and want to be the most transparent company the industry has seen. With information regarding our donors and the testing that goes into it, we can accomplish this and become the NEW INDUSTRY STANDARD (in) FERTILITY.

Why pay the expensive rates other cryobanks charge? We have developed a fee schedule that is transparent with all fees disclosed. We will never have extra fees for anything.

Don’t let the low cost make you think we aren’t superior. We have industry-exceeding infectious and non-infectious disease testing and advanced genetic carrier screening performed on all our donors.

Customer Service:
Our Client Service is available to answer your questions the best we can. With our knowledgeable staff readily available, we will go to any length to try and give you the best possible experience at Cryobank America.

Learn more about why Cryobank America is your best choice.
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